FAQ
Getting Started
What is DesignPodio?
DesignPodio is an all-in-one business platform that combines powerful website products with senior design expertise — so you can launch, run and grow your online business without juggling tools or agencies.
Who is DesignPodio for?
DesignPodio is built for businesses and professionals who want their online presence to generate real business results.
It’s designed for entrepreneurs, creators, SaaS teams, consultants, coaches and regulated professionals such as law firms and medical practices — anyone who needs a professional, reliable setup to grow visibility, credibility and revenue.
What exactly do I get with a DesignPodio subscription?
You don’t just get a website — you get a complete online business setup:
Website, blog & commerce
Hosting, security, updates & backups
Mobile optimization & SEO technology
High-performance infrastructure
Built-in design system & customization
Continuous feature improvements
Optional:
With our Design Service, senior designers support you with custom designs, upgrades and business-specific features whenever you need more than the standard setup.
What makes DesignPodio different from website builders or eCommerce tools?
DesignPodio is not a website builder.
It’s a business platform.
It combines a professional website, online shop, powerful technology, built-in design tools and optional senior design support — all in one system.
Website builders leave you on your own.
DesignPodio gives you the infrastructure and the expertise.
You focus on your business. We handle the platform.
Is DesignPodio right for my business?
DesignPodio is designed for business owners who want to grow — not for hobby users or people looking for a free or ultra-basic website.
If your goal is revenue, visibility, or business credibility, DesignPodio is for you.
Business Website
What is the “Website” product?
It’s your complete online presence: websites, blogs, and landing pages — all built for businesses, brands, marketing campaigns, and more.
Who is it made for?
For businesses that need a professional, conversion-ready website: Entrepreneurs, creators, SaaS teams, consultants, coaches and regulated professionals such as law firms and medical practices
Can I edit my content at any time?
Yes.
You can update texts, images, and whole pages at any time.
Our Design Library offers professional layouts and inspirations you can adapt instantly.
Are there limits on pages, content, users or team members?
No limits.
Your growth shouldn’t be restricted — create as much as your business needs.
Online Shop
What is the “Online Shop” product?
A complete E-Commerce setup: product management, checkout, shipping, integrated payments, and growth-ready performance.
Can I sell digital and physical products?
Yes — from digital downloads to merchandise, software, or physical goods.
Can I sell subscriptions or bookings as products?
Yes.
These features are available as optional Add-Ons and can be activated as needed.
Are there transaction fees or limits?
No transaction fees, no limits.
Your revenue belongs entirely to you.
Which payment methods can I offer in my online shop?
DesignPodio supports PayPal and Stripe. By connecting one or both providers, you can accept a wide range of payment methods, including credit and debit cards, digital wallets such as Apple Pay and Google Pay, and many other popular checkout options.
If you require a specific payment provider or payment method that is not available by default, we’re happy to discuss your requirements. After a consultation, we can evaluate the technical feasibility and, where possible, make additional payment options available at no additional cost.
Design Service
What is the Design Service for?
The Design Service is for businesses that need professional design beyond templates or standard setups.
Whether it’s branding, new pages, product interfaces or complex design challenges — our senior designers step in when quality and clarity matter.
What’s included in the Design Service?
Depending on your project, the Design Service covers branding, web design, product design, visual communication and AI-assisted content creation.
Each project focuses on one clear goal to ensure depth, quality and tangible results.
What’s the difference between Design Service and Design Service for Enterprise?
The Design Service is a fixed project with a clearly defined goal and outcome.
Design Service for Enterprise is tailored for ongoing collaboration, larger platforms or internal teams — with flexible scope, timelines and deeper integration into your processes.
Are the designs created exclusive to me?
Yes. All designs and assets created for your project are exclusive to your business. We don’t reuse or resell your designs — what we create is yours.
Can I use the results of the Design Service outside of DesignPodio?
Design assets such as branding, visuals, web or products concepts and content can be used beyond DesignPodio.
Website implementations are built within the DesignPodio platform and remain part of your active setup.
Design Tools
Can I update my website without coding?
Yes.
Everything is editable through simple controls — no coding required.
What is the Design Library?
A curated set of professional inspirations and examples you can adapt with your own content.
Can I adapt my branding fully?
Yes.
Colors, fonts, logos, and design elements are applied across your entire site via our design system.
What if I don’t want to work with the design tools myself?
If you prefer not to manage content or pages on your own, our Design Service is available.
Senior designers can take over and handle everything for you — from pages and branding to a fully implemented website.
You decide how hands-on you want to be.
Hosting
Do you handle hosting?
Yes.
Hosting is fully included — no need for extra providers or contracts.
Is the technology scalable?
Yes.
As your business grows, you can upgrade performance and resources when needed.
Who maintains updates, backups and maintenance?
We do — automatically and continuously.
How do you handle security?
We work with trusted partners and protect your site with firewalls, SSL, malware shields, and continuous monitoring.
Add-Ons
What are Add-Ons?
Optional features that expand your website without the cost of full custom development.
Why aren’t Add-Ons part of standard products?
Because not every business needs everything.
This keeps your setup lean while still letting you add advanced capabilities when required.
Do Add-Ons cost extra?
Yes.
They represent specialized development and are billed separately — month-to-month and cancelable.
Account, contract & payment
What’s the difference between products and plans?
Products define what your business needs (Website & Blog, Online Shop, etc.).
Plans define the performance and resources behind it (storage, speed, scaling).
Every plan includes the full feature set — you only pay more if your business needs more power.
Is there a minimum contract term?
No. All plans are monthly – full flexibility with no binding.
Can I cancel anytime?
Yes. Your site stays online until the end of your billing period.
Can I take my website with me after cancellation and host it elsewhere?
Our website products run on our own software and hardware – which means they cannot be directly transferred or hosted on external systems. While your subscription is active, you can always copy your content, text, and images to reuse them elsewhere.
This also applies to all drafts and designs created for you as part of the Design Service. Please note: the actual implementation on our platform as well as any individually developed features are technically tied to our software and therefore not transferable.
Are all features included in every plan?
Yes.
All features in Website, Design, and Technology are included across all plans.
Plans only differ in storage and performance.
Add-Ons and Design Services are billed separately.
Can I switch between plans?
Yes — upgrading or downgrading is easy.
Can I start with a smaller plan and upgrade later?
Yes. You can upgrade whenever your business needs more power.
How does cancellation, downgrade or upgrade work?
Total flexibility: cancel monthly at any time.
Upgrades or downgrades are just a quick support message away.
Are add-ons included in the price or charged separately?
Separate — they are optional extensions.
Will I receive an invoice with VAT?
Yes — downloadable in your customer hub.
Which payment methods are accepted?
Currently credit card — processed securely through our payment partner.