How our software collects data
Website and Blog
Comments
Collected fields: All data entered by visitors in a comment field.
Technical metadata: Visitor’s IP address and User-Agent string (for browser detection) to reliably detect spam.
Gravatar check: A hash is generated from the provided email address and sent to the Gravatar service to check for a profile. Gravatar privacy policy: https://automattic.com/privacy/. After comment approval, the profile picture is publicly displayed in the comment context.
Cookies
Comment storage: On request, name, email, and website can be stored in a cookie for automatic pre-filling on next comment (duration: 1 year).
Session cookie: Temporary cookie to check if the browser accepts cookies (no personal data, deleted when browser closes).
Login cookies:
- Cookie for login status and display settings (duration: 2 days)
- “Remember me” cookie (duration: 2 weeks)
- Display settings cookie (duration: 1 year)
All login cookies are removed upon logout.
Online Shop
Data Collected During Visit
Viewed products: Logging of viewed items to display personalized recommendations.
Location & technology: IP address, geolocation, and browser type to correctly calculate taxes and shipping costs.
Cart contents: Cookies to track current cart items.
Checkout Process
Collected data: Name, billing and shipping address, email address, phone number, payment details (e.g., credit card), optional account credentials.
Purposes:
- Sending order and account information
- Handling inquiries (refunds, complaints)
- Payment processing and fraud prevention
- Creating and managing customer accounts
- Compliance with legal obligations (taxes, retention periods)
- Optimizing the shopping experience and – with consent – sending marketing messages
External Payment Services
Payments are processed via third-party providers (e.g., Stripe, PayPal). The software only provides the technical integration; collection and processing of payment data is handled by the respective service. Please review the privacy policies of the payment providers.
Online Shop Subscription (Add-On)
Collected data: Name, billing and shipping address, email, phone number, payment details for recurring payments (transmitted to Stripe/PayPal etc. as required by the provider).
Data sharing: Necessary user data is passed to the payment service. Please review their privacy policies.