How our software collects data

Website and Blog
Comments

Collected fields: All data entered by visitors in a comment field.

Technical metadata: Visitor’s IP address and User-Agent string (for browser detection) to reliably detect spam.

Gravatar check: A hash is generated from the provided email address and sent to the Gravatar service to check for a profile. Gravatar privacy policy: https://automattic.com/privacy/. After comment approval, the profile picture is publicly displayed in the comment context.

Cookies

Comment storage: On request, name, email, and website can be stored in a cookie for automatic pre-filling on next comment (duration: 1 year).

Session cookie: Temporary cookie to check if the browser accepts cookies (no personal data, deleted when browser closes).

Login cookies:

  • Cookie for login status and display settings (duration: 2 days)
  • “Remember me” cookie (duration: 2 weeks)
  • Display settings cookie (duration: 1 year)

All login cookies are removed upon logout.

Online Shop
Data Collected During Visit

Viewed products: Logging of viewed items to display personalized recommendations.

Location & technology: IP address, geolocation, and browser type to correctly calculate taxes and shipping costs.

Cart contents: Cookies to track current cart items.

Checkout Process

Collected data: Name, billing and shipping address, email address, phone number, payment details (e.g., credit card), optional account credentials.

Purposes:

  • Sending order and account information
  • Handling inquiries (refunds, complaints)
  • Payment processing and fraud prevention
  • Creating and managing customer accounts
  • Compliance with legal obligations (taxes, retention periods)
  • Optimizing the shopping experience and – with consent – sending marketing messages
External Payment Services

Payments are processed via third-party providers (e.g., Stripe, PayPal). The software only provides the technical integration; collection and processing of payment data is handled by the respective service. Please review the privacy policies of the payment providers.

Online Shop Subscription (Add-On)

Collected data: Name, billing and shipping address, email, phone number, payment details for recurring payments (transmitted to Stripe/PayPal etc. as required by the provider).

Data sharing: Necessary user data is passed to the payment service. Please review their privacy policies.

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